Automation is necessary, but it can bring an "automation paradox": Speed without insight may simply propagate errors faster ...

GenScript Biotech Corporation, a global leader in life science research and biotech solutions, today announced its supporting ...

Reduce abandonment, increase AOV, and scale checkout reliability with UX, payments, performance, and testing best practices.

Understanding connectivity issues and interactions are only part of the problem; ECOs can cause unexpected problems in other ...

In an insane world, we are more worried than ever about the sanity of our leaders. Are they fit to lead, not merely morally, ...

Star Trek is a relatively cerebral franchise, but its characters have always embraced sex, often using it to save the day: ...

The promise of agentic AI to transform customer experience (CX) is undeniable. AI-enabled CX platforms are rapidly expanding into a global market, with forecasts predicting it will reach USD 117.8 ...

The CX-90 exemplifies its subtle evolution, with its bespoke grille, thin-profile headlights, and overall clean and fuss-free ...

The historian Adam Tooze discusses Davos, China and the fading of an old world order. This is an edited transcript of “The ...

AI advances have unlocked gains in speed and efficiency, but AI is also introducing new risks, including in the inbox.