Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...

AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

AUSTIN, TX--(Marketwired - May 20, 2015) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today announced updates to its SolarWinds® Web Help ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user ...

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created using ...

MacsDesign Studio has released Web Help Desk 5.4, a Web application for technical support that’s designed for education and small to medium sized business customers. It’s built with WebObjects 5.1, ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...