Many years ago, when we were first introduced to the world of performance management, we became zealots, believing that cities and states were entering a brave new world in which government services ...

Performance Management tends to get a negative reputation among many employees. It has traditionally been seen, at its best, as an end-of-year event where managers shared their approval or disapproval ...

Human resources leaders have been trying to design the best performance management program for decades. But it's been impossible to achieve because they often assume uniform needs where there is ...

One approach to dealing with performance or behavior problems is through communication. Specifically, giving and receiving direct feedback. Feedback gives each party an opportunity to tell their side, ...