“Being heard is so close to being loved that for the average person, they are almost indistinguishable.” —David W. Augsburger On average, humans spend a considerable portion of their lives in ...

When I first became a manager, I was advised by a trusted mentor–“Above all else, make the time to listen to your staff.” Whether over a cup of coffee, a designated “open-door” policy, or whatever ...

Good listening. In the past, I have put most of the responsibility on the listener to use reflection, curiosity and detachment from one's own agenda as tools for drawing out a speaker and ...

A recently published study of 2,171 participants found that those folks who reported having a reliable listener in their life also demonstrated greater cognitive resilience. In other words, people who ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." How many times have you nodded along during a conversation, only to realize you didn’t absorb a single ...

Forbes contributors publish independent expert analyses and insights. I write about relationships, personality, and everyday psychology. A new study published in the Journal of Positive Psychology ...

Life often teaches its most important lessons quietly. Recently, I found myself corrected not by another person but by my own reflection. The mind is quick to justify, to explain, to respond. Yet life ...

Veronica was a good listener by nature. Early on, she committed to making “listening” a key aspect of her leadership style. That’s one reason she was so beloved and trusted as a CEO. With Veronica as ...

Whether you’re on a sales call or a blind date, listening is everything. For salespeople, being a good listener means closing more deals and meeting revenue goals—in fact, data from Gong shows the ...