At some point in their career, every teacher will find themselves having a difficult discussion with their students. My first took place not long after I began teaching. It involved one of my students ...

Disparity and difference were once topics that many were raised to tiptoe around or only reference vaguely so as not to offend others. Tragically, the basic manners related to being kind to others and ...

One of the most challenging problems of practice that teachers face in schools is how to discuss burning political events, including war. This is especially delicate in international schools, such as ...

Tough conversations with clients are inevitable, but they don't necessarily have to damage your partnership. Handling these conversations with honesty, empathy and a solution-oriented mindset can help ...

The cost of conversations we never have often exceeds the discomfort of having a difficult discussion. Last month, I watched as a promising product launch collapsed at a tech company I was consulting ...