Salesforce.com on Monday launched App Hub, an upgrade to its Desk.com customer service platform. App Hub features more than 50 apps for a wide range of functions including e-commerce, email marketing, ...

Company growth is about more than just finding new customers—it's also about making sure that current customers are happy. In fact, companies that prioritize the customer experience generate 60 ...

SAN FRANCISCO, Nov. 24, 2014 /PRNewswire/ — Salesforce (NYSE: CRM), the Customer Success Platform and world's #1 CRM company, today launched the Desk.com App Hub, empowering fast-growing SMBs to ...

Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...