Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

So patient, so knowledgeable. Swoon! Consumer Reports, the popular magazine and website for figuring out what consumers think about all sorts of products and services, just published its annual reader ...